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Terms & Conditions

By using our services or website, you agree to the following terms and conditions that ensure the safety and well-being of all pets in our care.

Important Notice

Please read these terms carefully. They outline important legal rights and responsibilities regarding the care of your pet and our services. By booking with Sanyati Kennels, you acknowledge and accept all terms below.

💉 Health & Vaccination Requirements All dogs must be up to date on vaccinations (including rabies, DHPP, and bordetella) before entering our facility. Written proof from a licensed veterinarian is required at check-in.
💰 Booking & Payment Terms Deposits for bookings are non-refundable unless otherwise agreed in writing. Full payment is required at check-in for all services. We accept major credit cards and bank transfers.
⏰ Operating Hours & Transportation Pick-up and drop-off must occur during our operating hours (Monday-Saturday 8:00 AM - 6:00 PM, Sunday 9:00 AM - 4:00 PM). Late pick-ups may incur additional charges.
🛡️ Liability & Responsibility While we exercise utmost care, we are not responsible for loss or damage due to unforeseen events such as natural disasters, transport delays, or pre-existing health conditions. Our liability is limited to the value of services provided.
🐶 Puppy Placement Policy Puppy placements are based on best-fit criteria including lifestyle compatibility, home environment, and family dynamics, not first-come-first-served. We reserve the right to deny placement if we believe it's not in the puppy's best interest.
🏥 Emergency Veterinary Care In case of medical emergency, we will attempt to contact you immediately. If unreachable, we reserve the right to seek veterinary care at your expense. All efforts will be made to use your preferred veterinarian when possible.
📱 Communication & Updates We provide daily updates via your preferred method (text, email, or app). Please ensure your contact information is current. Emergency contacts must be provided for all extended stays.

Our Safety Commitment

Every term above is designed with your pet's safety and well-being as our top priority. Our facility meets or exceeds all local and national pet care standards.

Need Clarification?

If you have any questions about our terms or need clarification on any point, please don't hesitate to contact us.

Full terms available upon request. These terms may be updated periodically.

Last updated: April 2026